Mr. Toyoda and Mr. Lentz: Can Both Be Right?

In today’s congressional hearing, Mr. Toyoda, President of Toyota and the grandson of the company’s founder, said he was “absolutely confident” that there was no problem with Toyota’s computer systems.   Yesterday, Mr. Lentz, president and COO of Toyota US, told the Congressional hearing that Toyota was still examining the sudden acceleration problem, including the possibility that the electronics system might be at fault.   Mis-communications and poor coordination of messaging at the highest levels of the company!

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